Shipping policy
Shipping policy
RootedTool arranges shipping for all products sold on rootedtool.us. All orders will be processed and packed within 1 to 3 business days after payment confirmation. A shipping confirmation email with tracking number will be sent to you once your package is dispatched.
Standard delivery times vary by destination. Delivery durations are estimated and may be extended during peak shopping seasons, holidays or due to unexpected logistics disruptions. Shipping costs are automatically calculated at checkout based on product weight, size and delivery location. Free shipping offers will be clearly displayed on the website according to order amount requirements.
Please inspect your package thoroughly upon delivery. File a damage claim with the courier immediately if the parcel is broken, opened or damaged, then notify us as soon as possible. Claims for damaged goods will not be honored without on-site records from the delivery carrier. Customers are responsible for providing accurate and complete shipping addresses. We will charge additional re-delivery fees for lost or returned packages caused by incorrect address information.